In hosting, tiny frustrations create big emotional reactions — and forgotten essentials are one of the fastest ways guests end up feeling stressed.
Smart hosts know: By anticipating what guests often forget, you can create moments of unexpected delight that turn inconvenience into five-star gratitude.
Here’s how to stock the essential extras that save the day — and your reviews.
Essential Extras Worth Providing:
✅ Phone chargers (universal or USB-C/iPhone cords)
✅ Umbrellas for rainy days
✅ Basic first aid kit (band-aids, antiseptic wipes, pain relievers)
✅ Toothbrush and toothpaste kits
✅ Luggage scales for travellers flying home
Why It Matters:
Guests rarely expect these extras — so when they find them, it feels like you thought of everything. It’s the difference between an “okay” stay and an experience they’ll rave about.
Pro Tip: Keep essentials neatly stored in a small labelled drawer, shelf, or basket, so guests can easily spot them without cluttering the space.
Final Thought:
When you help guests avoid small stresses, you create big loyalty. Anticipating their needs means your guests feel cared for — and that feeling shows up in your reviews.
Written by Tabitha Wellman, Business Manager, Manhattan Maids Pty Ltd
Manhattan Maids is a professional, women-led cleaning company delivering premium residential, Airbnb, and corporate housing cleaning services across Perth, Sydney, Melbourne, Gold Coast, Margaret River and Dunsborough.
Founded on the belief that everyone deserves a clean, welcoming space without the stress, we specialise in reliable, high-quality, hotel-standard cleaning — with a personal touch. Whether it’s preparing homes for guests, helping busy families, or supporting property managers, we’re committed to making life easier, healthier, and a little more beautiful for every client we serve.
To find our more about our services, contact Camilla on 0451 624 772 or vipclient@manhattanmaids.com.au | www.manhattanmaids.com.au
